- Define Objectives and Use Cases: Begin by defining clear objectives for implementing Generative AI in customer services. Identify specific use cases where Generative AI can add value, such as automating responses to frequently asked questions, providing personalized recommendations, or enhancing agent productivity. Align these objectives with broader business goals and customer service priorities.
- Data Collection and Preparation: Collect and prepare the necessary data to train the Generative AI model effectively. This includes historical customer interactions, feedback, and relevant knowledge bases. Ensure the data is clean, structured, and representative of the target customer base to improve the accuracy and performance of the AI model.
Contact Information :
Email ID : socialvizioconsulting@gmail.com
Phone number : 1-289-952-8845
Website : https://vizioconsulting.com/
